What I can help you with
UX/UI Design
Sometimes subjective, sometimes timeless always considered. I have a wide reaching set of design skills from establishing scalable design systems to app UI experience. I have valuable rapid conceptual and prototyping skills that can help bring ideas to life faster, therefore making decisions faster.
Research
Fundamental to my workflow I have extensive experience of not only running user research, but establishing and nurturing it within an organisation. Turning valuable customer-centric insight into actionable differences.
Service Design
Not just a buzz word anymore, Service Design is at the forefront of my approach to design. Having the 4 Ps is critical to a great service that colleagues want to use and users that return time and time again.
Workshop Facilitation
I have created and completed many workshops to help teams work more effectively together and to make faster decisions. I have experience in running CX strategy workshops for CCOs to design sprints and design system workshops for product teams.